To give you the best possible experience, this site uses cookies. Using your site means your agree to our use of cookies. We have published a new cookies policy, which you should need to find out more about the cookies we use. View Cookies Policy.

TERMS AND CONDITIONS

Legislation:
- Law on electronic commerce - in force (law 365/2002 with the amendments brought by Law 121/2006)
- Government Ordinance no. ANRE President's Order no. 34/2014 on the legal regime of distance contracts

The products sold on the CROi.ro platform fall under the incidence of Article 16 lit. i and m of Government Ordinance no. 34/2014 on exemptions from the right of withdrawal so that THE PRODUCTS ARE NOT RETURNED. Both the trader and the buyer have become aware of the conditions of termination of the contract according to Government Ordinance no. 34/2014 on the legal regime of distance contracts.

Delivery of products:
- By courier on the Romanian territory with delivery of the next working day from dispatch 
- Pick-up from the headquarters of the CROi.ro , 7B. Chemistry Blvd., IASI, Romania
- by email to the products in digital format (files with models, framing, patterns, parts)
- downloading the products in digital format from the client account after purchase (files with models, framings, patterns, parts)

Payment Methods:
- Courier reimbursement in Romania for products printed on paper 
- Payment at the headquarters of the CROi.ro , Bvd. Chimiei 7B, IASI, Romania 
- Payment with the 3D secure card on the CROi.ro platform
- Payment order or Deposit in account
Holder: ARTE DI MANO SRL - IBAN: RO37RZBR00000060015665130 - Currency: LEI - Bank name: Raiffeisen BANK  - Swift bank code: RZBRROBU

Confidentiality and Protection of Your Data:
According to Regulation (EU) 2016/679 DATA PROTECTION GDPR and Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented by Law no. 506/2004 regarding the processing of personal data and the protection of privacy in the electronic communications sector, our site managed by sc Arte Di Mano srl, has the obligation to manage safely and only for the specified purposes, the personal data you provide us about yourself, a member of your family or another person. The purpose of collecting data is to use them in order to invoice the ordered products and to present offers.
It is mandatory to provide the necessary data for creating the invoice for the ordered products. Your refusal determines the cancellation of the order.
The registered information is intended for use by the operator for the purpose of delivering the products and is communicated only by you. According to Law nr. 677/2001, you benefit from the right of access, of intervention on the data, the right not to be subject to an individual decision and the right to appeal to justice. At the same time, you have the right to oppose the processing of personal data concerning you and to request the deletion of data from the client account or by using the Contact Form. If some of the data about you is incorrect, please inform us as soon as possible. In order to exercise these rights, you can address with a written request, dated and signed to the Complaints Department, at the e-mail address contact@croi.ro. You are also granted the right to appeal to justice.

sc ARTE di MANO srl:
- FISCAL CODE: 29798491 J22/302/2012 
- Bvd. Chimiei 7B, IASI, Romania
- Tel. +40771321931
- Email: contact@croi.ro